JUGS has a service department that will assist you with any needs that you have. Please fill out the form below to book a service or Call 03 9584 1588 to book a service over the phone.
FAQs
Can I use regular leather cricket balls in my JUGS machine?
Yes, they can be used. However, because the balls are squeezed between the two spinning tyres, the leather cricket balls will tear at the seams, which make them less cost effective than the JUGS Balls. Because it would depend on whether the seam or the smooth part of the leather ball contacted the tyres first, the delivery of leather balls will be very erratic compared to the JUGS Ball. The JUGS Balls are uniform in hardness guaranteeing consistency of delivery and because of the dimples will react through the air like a seam ball.
Can I use tennis balls in my JUGS machine?
Yes. You may have to inflate the tyres to 25 pounds for the best results.
Does JUGS sell used or refurbished machines?
No. The best places to find these machines are through your local classifieds or the Trading Post. However, as with any purchase of used items, make sure you check out the machine thoroughly and in particular the tyres, as replacement parts can add dollars to your purchase very quickly.
How fast does the Cricket Bowling Machine go?
The Cricket Bowling Machine has a top speed of 167km/hr. Your instruction manual will have a speed chart that you can use as a guide. Please note that to get to this top speed both, wheels would be set at 100. It is not recommended to have both wheels at the same speed. This is because the ball will be bowled without spin, which is extremely erratic and dangerous. Always have the wheels at least twenty digits apart.
When do I need to send my JUGS machine in for an overhaul or maintenance?
One of the most common myths regarding servicing is that after a few years of usage the machine needs to be sent to JUGS for service. This is not true. All that is needed is a routine maintenance check which can be done by you ie: Tyre pressure regularly checked, surface of the tyre kept clean, and the nylon bearing surrounding the ball joint checked periodically for wear. Storing the machine indoors and keeping it away from water will add to the longevity of your machine.